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devices are not connecting
Hello, I have two issue with my new internet connections since the beginning. I have several devices in my house that I cannot connect to the wifi. I have a T-56 Zyxel router. The devices that I cannot connect: PetFeeder (does not connect 5G) Oco 2 camera (does not connect 5G my Samsung smart tv Smart TV: when the installation happened, the installer could connect the TV via WPS. That connection has been gone and ever since, I canot connect the TV neither via Wifi or WPS. The only way to make it connected is a direct cable connection to the router There is no conviniet cable connection to my router, the cable runs on the floor via rooms, corridors and doors. This is ot a sustainable solution PetFeeder and Camera - I have tried the following, neither of the solution has worked: restarted router, phone, and both devices I have restarted the router multiple times I have split my network into a guest network where I disabled the 5G and left 2,4 enabled All my devices has worked perfectly before chaning provider. Second problem, my connection is instable or very slow. I have 3 devices that I can connect to wifi; laptop, 2 iPhones. All devices are constatntly dropped of from wifi connection. When I try to reconnect, often my devices says there is wifi but I cannot connect to the network. The after some time 2-30 minutes it reconnects itself. When it happens, often the following board has only 2 green lights on, instead of 3. (picture attached.) I have been also on the ohone with your customer service 7 working days ago, when I was promised thata technician will be sent. I have not been contacted at all ever since. I am growing frustrated, and I would need to make my Petfeeder and camera working within a few days. Please advise how this could be fixed asap Many thanks T
Wifi Router Zyxel T-54 can only connect iphone using QR code but not manual password
Hello Community, So I contacted T-Mobile and they recommended that I make a post here. Basically, on my modem Zyxel T-54 I cannot connect any device using the password input. When I try to connect my phone for example, and use the password characters input, I cannot connect… then if I use camera and scan the QR from back of modem, it connects. Then, I got several products which use Wifi, and all these are not able to connect to the wifi router. Already changed the Wifi to 2.4 and 5g separately, also disconnected 5g just to guarantee devices support only 2.4g will connect, but nothing works. I keep getting the messages on the devices I try to connect saying: “Failed to connect to Router” “Check if wifi is fine” “Check Network and retry” Also, very strange thing, if I change the name of the Router wifi, and/or the password instead of the Default as shown in the back sticker, the wifi cannot be connected and it says for instance on my phone “unable to connect to wifi” or “ wrong password” even when I copy the password from a picture I took of router (cannot make spelling mistake). Basically, Tried all the standard things.. Reset modem, changed configuration in router to separate 2.4g to 5g.. give them different names to guarantee devices are connecting to correct wifi settings, and nothing solved it. Even my phone could no longer connect when I changed the name of wifi. And same thing when I only changed the password of wifi. Nothing is working… And before I had all the devices connected using Ziggo, and with a different modem. Could it be the modem that is faulty? I asked T-mobile to replace the modem and also a different model to troubleshoot from there. It seems it is the case, but at first the colleague of T-mobile was not sure if they would allow such troubleshooting… Very not nice! Any ideas from the community? What to try?

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