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No wifi at 5504EX since today morning

  • November 18, 2024
  • 3 reacties
  • 31 Bekeken

My Zyxel modem is showing red light at the Internet logo since morning. I’ve restarted the router and modem many times, still the same issue. I’ve also followed the tips from the website, still cannot work. Please help

November 20, 2024

Hi ​@loojoshern88, thanks! From here on out, I can see no issues. Just to be sure, I have made sure a technician will visit you to look at this. Guidion will contact you via e-mail to make an appointment. Good luck!

3 reacties

Tommie van Odido
Moderator
Forum|alt.badge.img+13

Hey ​@loojoshern88, ik wil natuurlijk dat je zo snel mogelijk weer online bent.

Nu ben ik voor je gaan kijken en heb direct een lijnmeting gedaan, echter lijkt het erop dat je weer online bent. Klopt dit? 


  • Auteur
  • is een Master Poster
  • November 19, 2024

The wifi is green light but it’s very unstable. Most of the time there’s no internet. I think the modem is faulty. I encountered this issue before. 


Cheyenne van Odido
Moderator
Forum|alt.badge.img+5

Hi ​@loojoshern88, thanks! From here on out, I can see no issues. Just to be sure, I have made sure a technician will visit you to look at this. Guidion will contact you via e-mail to make an appointment. Good luck!