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Yet another dead FO lamp
On my old address, I used t-mobile thuis fiber optic, works fine. This month I moved to new address and then drama start 19-10-2020 Guidion technician came. Fiber optic does not work (No signal), KPN Network need to check 22-10-2020 KPN Network technician came, he said something about new modem / media converter that t-mobile need to provide thats why the modem and media converter that i brought from the old address does not work KPN Network make appointment Guidion to bring new modem and media converter on 28-10-2020 Meanwhile I tried anything I found in the forum FO lamp is NOT on, but I saw it my self when KPN Network technician tested it, there is signal, he used something like test pen for electricity Test with another FO cable (the yellow cable), FO lamp still not on Try any media converter combination 3,4 or 1,6 or 2,4,5,6 Not working I ruled out broken media converter and modem because those machine just work before Questions Is it true that Guidion will bring new modem and media converter? When I called customer service, they say Guidion will bring it. Redirected Guidion, they say t-mobile should send it to me, they will just make a note :( Am I victim of GPON (KPN) vs ODF (T-Mobile) war? What new device that t-mobile need to provide in new address? I can't seems to be able to find some new device here Seems people get their trouble solved after posting question in this forum, here i am trying my luck, tmobile forum please do your magic…..

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