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Beantwoord

Zyxel WAN “Connection down

  • August 12, 2025
  • 1 reactie
  • 69 Bekeken

Hello, my internet is not working.

My fiber box lights are all normal (Power green, Connection green, no Alarm).

But my Zyxel DX5401-B0 router shows “Ethernet WAN: Connection down” and the Internet light is red.

The cable between the fiber box and the router is connected properly.

Could you please check and reset my connection on your side?

 

Beste antwoord door Waqqas

Hello ​@Yuying 

Some users are having problems with Odido:

https://community.odido.nl/algemeen%2D490/is%2Der%2Deen%2Dstoring%2Dbij%2Dinternet%2Dtv%2Dvan%2Dodido%2D284385

Try to restart the Huawei ONT.

Bekijk origineel

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • August 12, 2025

Hello ​@Yuying 

Some users are having problems with Odido:

https://community.odido.nl/algemeen%2D490/is%2Der%2Deen%2Dstoring%2Dbij%2Dinternet%2Dtv%2Dvan%2Dodido%2D284385

Try to restart the Huawei ONT.