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Beantwoord

Thuis connection - connection but no internet, lights green/on

  • 5 maart 2023
  • 1 reactie
  • 66 Bekeken

For a few hours we have no internet on wifi.

Lights are on, we are able to connect to wifi but it says “connected, no internet”

We have tried turning off router and on again.

 

Beste antwoord door Waqqas

Hello @Internet_njr 

In case of Fiber can you also remove the power for a bit on the mediaconverter? Also which lights are on, off or blinking on the mediaconverter?

Make sure the UTP from the mediaconverter is going to the WAN port of your router.

You can also log in into your My T-Mobile account and check under storingen to see if there is an issue.

Bekijk origineel

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • 21036 reacties
  • Antwoord
  • 5 maart 2023

Hello @Internet_njr 

In case of Fiber can you also remove the power for a bit on the mediaconverter? Also which lights are on, off or blinking on the mediaconverter?

Make sure the UTP from the mediaconverter is going to the WAN port of your router.

You can also log in into your My T-Mobile account and check under storingen to see if there is an issue.


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