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Beantwoord

Optic signal suddenly down

  • October 18, 2026
  • 2 reacties
  • 17 Bekeken

Optic ONT is blinking red showing lost of signal(LOS), tried to disconnect power for 30s and them reconnect, which does not fix the situation
Online chat bot really doesn’t help, also I am currently abroad so calling is difficult for me
Cat sitter comes from time to time but doesn’t help much, and relying on web device to monitor my cat’s situation so I really want to fix this, what can I do?

 

Beste antwoord door Cheyenne van Odido

Hi ​@JohnsonW, I am here for you! Let me help and check your connection. We will fix this for you, no worries. I just sent you a private message through our Moderator account to verify your information. Once the verification is complete, we’ll continue our conversation in this topic. We do this to ensure that a colleague is always available to assist you. I look forward to your private message! 

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2 reacties

Waqqas
Super User
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  • Odido Superuser
  • October 19, 2026

Hello ​@JohnsonW 

Do you live in Arnhem perhaps?

https://community.odido.nl/algemeen-490/is-er-een-storing-bij-internet-tv-van-odido-284385

Otherwise a technician has to come guess.


Cheyenne van Odido
Moderator
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Hi ​@JohnsonW, I am here for you! Let me help and check your connection. We will fix this for you, no worries. I just sent you a private message through our Moderator account to verify your information. Once the verification is complete, we’ll continue our conversation in this topic. We do this to ensure that a colleague is always available to assist you. I look forward to your private message!