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Hi,

I am moving to the UK on the 1st of Feb and would like to terminate my internet subscription on the same day. I will end my internet subscription before the contract terminates, what do I need to send, and where do I send it?

 

Thanks! 

Hi ​@dzhaksilikov, in order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).

Can you please send us one of the above documents? Thanks so much! You can find more information about this on our community: https://community.odido.nl/algemeen-538/ik-ga-verhuizen-wat-nu-276340. 

Good luck with the move! Greetings, Ishana

 

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