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Extremly slow internet from past 4 days

  • September 6, 2025
  • 1 reactie
  • 35 Bekeken

For the past 4 days, my internet connection has been extremely slow - to the point where I can’t even browse basic websites. I have a 400mbps fibre optic connection, yet I’m currently getting the speed of less than 1Mbps. 

I’ve already tried restarting the modem by fully powering it off. disconnecting the LAN cable, waiting for 2 minutes, then reconnecting and powering it back on - but the issue persists.

My location is Uithoorn, postal code 1422.

Could someone please assist me with a solution or let me know how I can directly contact Odido customer service to get this resolved as soon as possible?

 

Beste antwoord door Waqqas

Hello ​@Hyadagirireddy 

Which mediaconverter and router so you have? Have you also replaced the cable between both devices?

Have you also performed a factory reset of the router by pressing the reset button on the back of your router for about 10 seconds?

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1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • September 6, 2025

Hello ​@Hyadagirireddy 

Which mediaconverter and router so you have? Have you also replaced the cable between both devices?

Have you also performed a factory reset of the router by pressing the reset button on the back of your router for about 10 seconds?