I had the modem installed by Gideon technicians, they advised everything would be online in two hours. Yet nothing has changed, I can see the wifi is visible but it is not connecting. I am unable to get in contact with anyone as it seems impossible to get through to customer service.
Has anyone else experienced this and should I unplug and replug the modem back in?
Beantwoord
wifi nit working after installation and cannot get in contact with customer service!
Beste antwoord door Waqqas
Hello
Do you have a Fiber connection? Normally everything shoulf work when the router is installed.
Do you see a red globe on the router and which lights ars on, off or blinking on the mediaconverter?
+15- Odido Superuser
- Antwoord
Hello
Do you have a Fiber connection? Normally everything shoulf work when the router is installed.
Do you see a red globe on the router and which lights ars on, off or blinking on the mediaconverter?
Hi
+15- Odido Superuser
Is the PON light blinking or the LOS light and is it blinking fast (twice a second) or slow (once a second) in case of a Huawei converter?
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