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Beantwoord

What should i do now?? (orderstatus)


Hello,
I had asked for a wifi package about 2-3 days ago but i get this message all the time that there is something wrong with the payment system and T.mobile will have a look at the problem and let me know. but till now i haven't heard anything from them and i don't now what should i do next. any help will be appreciated.
You can see the screen shoot in the attachment below.
Regards,
Zarmina

Beste antwoord door Brian

Hi Zarmina, it looks like my colleague already answered your question through Facebook on the 28th. If you still have any questions then I'll be happy to help!
Bekijk origineel

2 reacties

Pilovali
Forum|alt.badge.img+1
  • is een Top Poster
  • April 27, 2018
Hello and welcome to the T-Mobile forum,

Today is a national holiday, so the customer service is not as responsive as usual, plus it's almost weekend.
The best thing is to call with customer services via 0800 - 0092.

Kind regards,

Brian
Odido
  • Oud-Moderator
  • Antwoord
  • April 29, 2018
Hi Zarmina, it looks like my colleague already answered your question through Facebook on the 28th. If you still have any questions then I'll be happy to help!