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Beantwoord

Package delivery

  • August 13, 2019
  • 4 reacties
  • 408 Bekeken

Hello!

I had a delivery during my vacation and the package is sent back to you. I didn't have any chance to pick it up.
Is it possible to send it again?

Thanks in advance!

Beste antwoord door Piotr

Hey @sgalyamov,

I've made sure that you"ll receive a new installation package. You'll receive a Track and Trace number as soon as the package has been shipped. Sorry for the inconvenience!
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4 reacties

Jaimy
  • Oud-medewerker
  • August 14, 2019
Hi @sgalyamov ,

I hope you had a nice vacation!

What exactly did you order? Was it a phone or an accessory? Did you maybe already contact AMP to deliver the package again?

  • Auteur
  • heeft eerste post geplaatst
  • August 14, 2019
It should be an equipment to connent to DSL intertent, I ordered Internet 50 subscriptions.
And what is AMP?

  • Auteur
  • heeft eerste post geplaatst
  • August 19, 2019
Hello again!
I did not get an answer yet. Any advice?

Piotr
  • Voormalig T-Mobile Thuis moderator
  • Antwoord
  • August 21, 2019
Hey @sgalyamov,

I've made sure that you"ll receive a new installation package. You'll receive a Track and Trace number as soon as the package has been shipped. Sorry for the inconvenience!