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Modem instllation issue

  • December 25, 2019
  • 1 reactie
  • 161 Bekeken

Hi,I am new to T-Mobile internet.My instalation date for the internet was yesterday 24th december 2019,I installed my Modem only today(25th December).But i see there is no internet.

I dont see any light ON near the internet symbol in the modem

Can some one help me please.

 

Beste antwoord door Brian

Hi @gmkandan1985, there looks to be something wrong with your connection point. It looks like my colleague has already sent out an order for a mechanic. We’ll get you online as soon as possible! 

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    1 reactie

    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • Antwoord
    • December 27, 2019

    Hi @gmkandan1985, there looks to be something wrong with your connection point. It looks like my colleague has already sent out an order for a mechanic. We’ll get you online as soon as possible! 

    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
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