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Beantwoord

I cant make password for my new account, always drope me out..

  • November 4, 2021
  • 8 reacties
  • 63 Bekeken
K

I try to make an account for internet and tv. 
but when i try, it says; something went wrong.. but what? I just like to creat a password. 
but always drope me out..

Beste antwoord door Ginny

Hi @kokavesz888, I’m sorry this doesn’t work! I’ve changed your password and send you the new password via a private message to you. Please change this immediately after logging into your account: https://thuismy.t-mobile.nl/mijn-gegevens/wachtwoord.

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    8 reacties

    Seccie
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    • Seccie
    • Oud-Superuser
    • 1177 reacties
    • November 5, 2021

    Hi! What kind of device are you using to create your account? Would you mind posting a screenshot so that we can help you troubleshoot the issue? Thanks! 

    I don't work for Odido, but I will try to help you, or point you into the right direction
    K
    • kokavesz888
    • Auteur
    • is een nieuwe Poster
    • 3 reacties
    • November 5, 2021

     

    Seccie
    Forum|alt.badge.img+5
    • Seccie
    • Oud-Superuser
    • 1177 reacties
    • November 5, 2021

    I’ve tried to log in on my iMac and also on my iPad & iPhone. There are no issues on my end. 
    Have you been able to log on at all, or have you been getting the same error message over and over? Looking forward to hearing from you again.

    I don't work for Odido, but I will try to help you, or point you into the right direction
    K
    • kokavesz888
    • Auteur
    • is een nieuwe Poster
    • 3 reacties
    • November 5, 2021

    The same error message over and over. 
    or it is maybe for all of us now?!

    Regards. 〽️
     

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • 23284 reacties
    • November 5, 2021

    @kokavesz888

    Are you sure this email is not linked to another account allready?

    Welkom op de Odido community!
    K
    • kokavesz888
    • Auteur
    • is een nieuwe Poster
    • 3 reacties
    • November 5, 2021

    Im 100% sure, this is a brand new email 😁

    I think i whait until Monday, and try it again!

    what do you think?

    Waqqas
    Super User
    Forum|alt.badge.img+15
    • WaqqasSuper User
    • Odido Superuser
    • 23284 reacties
    • November 5, 2021

    @kokavesz888 

    Have you tried different passwords? Maybe the current one doesn't get accepted?

    Welkom op de Odido community!
    G
    Odido
    Forum|alt.badge.img+16
    • GinnyOdido
    • Oud-Moderator
    • 619 reacties
    • Antwoord
    • November 7, 2021

    Hi @kokavesz888, I’m sorry this doesn’t work! I’ve changed your password and send you the new password via a private message to you. Please change this immediately after logging into your account: https://thuismy.t-mobile.nl/mijn-gegevens/wachtwoord.

    Ik ben per 01-01-2023 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag!
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