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Fiber optics contract started in August but contract period did not restart

  • October 6, 2026
  • 1 reactie
  • 15 Bekeken

Back in Nov 2025, I renewed a one year my contract with Odido. However, in August 2026, I took up the fiber optics renewal and supposedly, a new contract was effected then as I see in my profile stating first 12 months at a reduced rate. But now, I received an email stating that my contract is expiring in Nov 2026 and to look into renewal offers. I am confused why there are 2 conflicting information? In my app I should still have 10 months on my current term and not that it expires next month.

​@Odido 

Beste antwoord door Waqqas

Hello ​@Dianshan Ee 

Normally an extension would have started after the end date of your current contract..

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • October 6, 2026

Hello ​@Dianshan Ee 

Normally an extension would have started after the end date of your current contract..