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Email confirmation missing

Hi I ordered a Glasvezel 2000 a few days ago, but I haven't received any confirmation or updates. Was my order received or did it go missing? Tried to check it with my postcode and birthdate but nothing showed up.

Beste antwoord door Ishana van Odido

Hi @Alex546, great to hear that you chose us, welcome! 😊 I also can't find a subscription to your email address. Can you send me your zip code, house number, date of birth and last four digits of your bank account number in a private message? Greetings, Ishana

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3 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • March 8, 2024

Hello @Alex546 

Can you make an Odido account and link your subscription there?

Maybe you entered an incorrect emailadres.

Welkom op de Odido community!
  • Alex546
  • Auteur
  • is een nieuwe Poster
  • March 8, 2024

Hello @Alex546 

Can you make an Odido account and link your subscription there?

Maybe you entered an incorrect emailadres.

I tried and i get this message always: De ingevulde gegevens komen helaas niet voor in onze systemen. Controleer de gegevens en probeer het nog eens.

Ishana van Odido
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Hi @Alex546, great to hear that you chose us, welcome! 😊 I also can't find a subscription to your email address. Can you send me your zip code, house number, date of birth and last four digits of your bank account number in a private message? Greetings, Ishana

Per 11 september 2025 niet meer werkzaam bij Odido.
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