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Hi I ordered a Glasvezel 2000 a few days ago, but I haven't received any confirmation or updates. Was my order received or did it go missing? Tried to check it with my postcode and birthdate but nothing showed up.

Hello @Alex546 

Can you make an Odido account and link your subscription there?

Maybe you entered an incorrect emailadres.


Hello @Alex546 

Can you make an Odido account and link your subscription there?

Maybe you entered an incorrect emailadres.

I tried and i get this message always: De ingevulde gegevens komen helaas niet voor in onze systemen. Controleer de gegevens en probeer het nog eens.


Hi @Alex546, great to hear that you chose us, welcome! 😊 I also can't find a subscription to your email address. Can you send me your zip code, house number, date of birth and last four digits of your bank account number in a private message? Greetings, Ishana


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