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Antwoord

DSL connection Issues

  • November 28, 2017
  • 1 reactie
  • 213 Bekeken
L
Hello,

I tried to call the customer support, but after 10-15 minutes of no response I hanged up.

I have the following problem with my DSL connection installation:

I have found a proper socket in my apartment and I have installed everything according to the instructions.
However, there is still no connection (WAN flash is not blinking). See attached pictures.

What can be the problem? Can technician fix it?

Kind Regards,
Leonid

Beste antwoord door Brian

Hi Leonid, I immediately checked the status of the line for you and I see that we already contacted the grid operator to check the incoming line to solve the issue! If you have any more questions I'll be happy to help!
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    1 reactie

    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • Antwoord
    • November 30, 2017
    Hi Leonid, I immediately checked the status of the line for you and I see that we already contacted the grid operator to check the incoming line to solve the issue! If you have any more questions I'll be happy to help!
    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
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