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Connection unstable after installation

  • November 20, 2019
  • 1 reactie
  • 335 Bekeken
Today I was able to install my router, and everything was fine until a few hours later it was disconnected, but the internet light is blinking all the time. Restart the router and it worked again but again within a few hours or less it stopped working again function. I don't know if it's the router or the line.

Beste antwoord door Brian

Hi @franlopez, first let me welcome you to T-Mobile! I’ve just checked your connection remotely and I do see some interruptions on the 20th between the hours of 20:00 and 23:00. After that the connections appears to be stable. If you’re still experiencing any issues do let me know, I’m happy to help!

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    1 reactie

    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • Antwoord
    • November 22, 2019

    Hi @franlopez, first let me welcome you to T-Mobile! I’ve just checked your connection remotely and I do see some interruptions on the 20th between the hours of 20:00 and 23:00. After that the connections appears to be stable. If you’re still experiencing any issues do let me know, I’m happy to help!

    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
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