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Beantwoord

Change new connection


Hello, I took a Home Wifi connection 1 year contract (with 6 month offer) and it's activated today (01 May). Now ODIDO is offering 10 month offer and also 30 EUR discount on activation cost, as now I'm in 14 days reflection period, so can they provide same offer to me? or i have to cancel and take a new connection?

Beste antwoord door Waqqas

@Shubham 

The 14 days bedenktijd is meant to experience your new Odido connection and within those 14 days you're able to cancel the contract.

Bekijk origineel

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • May 1, 2024

Hello @Shubham 

Since the contract has already been concluded, it is not possible to make a change anymore unfortunately.


  • Auteur
  • heeft eerste post geplaatst
  • May 1, 2024

Hello @Waqqas Thanks, then what does that 14 days reflection period means? 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • Antwoord
  • May 1, 2024

@Shubham 

The 14 days bedenktijd is meant to experience your new Odido connection and within those 14 days you're able to cancel the contract.