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Beantwoord

Cancelled my internet order (services never active) but never received a return package code


fixed

Beste antwoord door Waqqas

Hello @mikebeardsley 

Have you received a confirmation of the cancellation?

After a one month cancellation period you will receive instructions via the email about how to send back the boxes.

You can also write your details on a paper and add it in the box, when going to a DHL point just tell them to send this to Odido.

https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117

Bekijk origineel

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • October 6, 2023

Hello @mikebeardsley 

Have you received a confirmation of the cancellation?

After a one month cancellation period you will receive instructions via the email about how to send back the boxes.

You can also write your details on a paper and add it in the box, when going to a DHL point just tell them to send this to Odido.

https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117


  • Auteur
  • heeft eerste post geplaatst
  • October 6, 2023

n/a


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • October 6, 2023

@mikebeardsley 

You changed your post to fixed so do you have the right instructions now?