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Beantwoord

Cancel mobile+internet order

Hi Team,

I have an order for mobile+ internet last week. I regret now and want to cannel both of the order. 

 

  • internet order number: 218745937
  • mobile order number: 218745747

Thanks!

Beste antwoord door kerrinxia

Hello @kerrinxia, welcome to our Community! How unfortunate that you regret this, is there anything I can do for you that will change your mind? I got your order number right there and I see it has since been cancelled by a colleague. From the mobile side it has been cancelled. 

I myself am only from the mobile department. For your Internet + TV subscription, I tag my colleague @Tommie van Odido  Can you @ help cancel the Internet + TV order? Thanks in advance!

 

Thanks Pharwin!

Hi @Tommie van Odido  , can you kindly help cancel the internet order? Thanks a lot.

Bekijk origineel

    4 reacties

    Pharwin van Odido
    Forum|alt.badge.img+9

    Hello @kerrinxia, welcome to our Community! How unfortunate that you regret this, is there anything I can do for you that will change your mind? I got your order number right there and I see it has since been cancelled by a colleague. From the mobile side it has been cancelled. 

    I myself am only from the mobile department. For your Internet + TV subscription, I tag my colleague @Tommie van Odido  Can you @ help cancel the Internet + TV order? Thanks in advance!

    Vanaf 14 januari 2026 ben ik niet meer werkzaam op de community van Odido. Start gerust een topic of vind je antwoord in onze Wiki.
      • kerrinxia
      • Auteur
      • is een nieuwe Poster
      • Antwoord
      • September 3, 2024

      Hello @kerrinxia, welcome to our Community! How unfortunate that you regret this, is there anything I can do for you that will change your mind? I got your order number right there and I see it has since been cancelled by a colleague. From the mobile side it has been cancelled. 

      I myself am only from the mobile department. For your Internet + TV subscription, I tag my colleague @Tommie van Odido  Can you @ help cancel the Internet + TV order? Thanks in advance!

       

      Thanks Pharwin!

      Hi @Tommie van Odido  , can you kindly help cancel the internet order? Thanks a lot.

        Teresa van Odido
        Moderator
        Forum|alt.badge.img+5

        @kerrinxia I have cancelled the order for you. 

        Please let me know if I can assist you with anything else. I’m happy to help! 

        Sinds 1-7-2026 ben ik geen moderator meer op de community -Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
          • kerrinxia
          • Auteur
          • is een nieuwe Poster
          • September 4, 2024

          Thanks a lot both!

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