Hello,
We're moving to Amsterdam soon, and so we decided to subscribe to T-Mobile Home.
After finishing the subscription, we were told that we would be contacted by phone for the installation, but we don't have a Dutch phone number, and we're unable to enter the +33 required to call french number from other countries.
What should we do, or is there something T-Mobile can do?
Note that we would like to avoid calling as we'll get extra costs to call Netherlands from France.
Beantwoord
Can't enter French phone number into contact info
Beste antwoord door Sander
Hi @FlorentB_FR
Thanks for choosing T-Mobile Thuis! You won't regret it. It is a challenge without a Dutch number though. It's compulsory, but I'd like to think out of the box and search for possibilities!
I think the best option for you is to ask your new landlord or friends to use their mobile number for our order. If they get a call from us, they can relay the message to you. If that's not an option, you could buy a Dutch pre-paid (T-Mobile of course!) and use that number. You can put the sim in an old telephone.
I hope that helps. Will you let me know how it works out or if you have any questions? 🙂
Bekijk origineelThanks for choosing T-Mobile Thuis! You won't regret it. It is a challenge without a Dutch number though. It's compulsory, but I'd like to think out of the box and search for possibilities!
I think the best option for you is to ask your new landlord or friends to use their mobile number for our order. If they get a call from us, they can relay the message to you. If that's not an option, you could buy a Dutch pre-paid (T-Mobile of course!) and use that number. You can put the sim in an old telephone.
I hope that helps. Will you let me know how it works out or if you have any questions? 🙂
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