Can't contact chat

  • 19 November 2020
  • 1 reactie
  • 150 Bekeken

I have tried to talk to an agent through the chat for 1 hours now, and the chat keeps kicking me out or tells me that you are not working at the moment or redirect me to mobile chat when I ask for Home service. You really need to fix that chat bot, this is not the first time that this happens for me. 
I completely fed up of the service you provide. I want the cancellation information!! 


Beste antwoord door Sander 20 November 2020, 10:43

Bekijk origineel

1 reactie

Reputatie 7

Hi @Dliro22,


I'm here to help! You can contact us through chat from 8:00 till 20:00. You can reach us from monday to saturday. Here are the other ways to contact us: contact met de klantenservice Thuis


You can also place your question here, so that I can help you fix the situation! Added advantage is that other customers here can read your question as well and chime in with options that work(ed) for them.