I ordered fiber broadband in 2023, and it hasn't been installed yet and hasn't been activated yet. I've now renewed my contract with Ziggo and would like to cancel this pre-order but the chatbot and app are making me go in circles.
Beantwoord
Can i cancel a fiber preorder that's 2 years old, and not installed yet, without calling?
Beste antwoord door Waqqas
Hello
You can cancel your contract with Odido till 14 days after internet is installed and working. To cancel your order you will have to call the customer support on telephone number 0800 0092 or use the contactform on the website.
+15- Odido Superuser
- Antwoord
Hello
You can cancel your contract with Odido till 14 days after internet is installed and working. To cancel your order you will have to call the customer support on telephone number 0800 0092 or use the contactform on the website.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.