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Almost a week since install date and still no internet

  • September 12, 2020
  • 1 reactie
  • 151 Bekeken

I made the order for my internet 2 weeks ago. It said I would have the internet installed on the 08/09/2020 and so far still nothing. I have meetings online via Zoom and for the past two weeks I have had to go to friends houses to use their internet. When will I actually be getting my internet?

Beste antwoord door Brian

Hi @RodKrus, I just checked for you and we have received word from the grid operator that there seems to be a problem with the incoming line. They will send a mechanic to solve the issue and you will receive a message to plan an appointment. Don't worrt, we’ll get you online as quickly as we can!

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1 reactie

Brian
Odido
  • BrianOdido
  • Oud-Moderator
  • Antwoord
  • September 15, 2020

Hi @RodKrus, I just checked for you and we have received word from the grid operator that there seems to be a problem with the incoming line. They will send a mechanic to solve the issue and you will receive a message to plan an appointment. Don't worrt, we’ll get you online as quickly as we can!

Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
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