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Beantwoord

Not able to activate viaplay

G
  • gkuriapp
  • heeft eerste post geplaatst
  • 2 reacties

I just got odido connection and as part of the package I have Viaplay streaming channel. When I try to activate the Viaplay via the button “Activate”, I get the page with the message, “Deze pagina zit op slot”

Beste antwoord door Nora van Odido

Hi @gkuriapp, I looked into this for you and I see that you haven't connected the Internet + TV subscription to your Mijn Odido account yet. Since the activation goes through the Mijn Odido account you need to have a working account to be able to access the page. You can login with your email address and all you have to do is click the button “Bestaand abonnement toevoegen” and follow the steps. After this your subscription is connected to the account and you'll be able to access the correct page! 

Bekijk origineel

    3 reacties

    Nora van Odido
    Moderator
    Forum|alt.badge.img+5
    • Nora van Odido
    • Moderator | Internet + TV
    • 1662 reacties
    • Antwoord
    • 5 maart 2024

    Hi @gkuriapp, I looked into this for you and I see that you haven't connected the Internet + TV subscription to your Mijn Odido account yet. Since the activation goes through the Mijn Odido account you need to have a working account to be able to access the page. You can login with your email address and all you have to do is click the button “Bestaand abonnement toevoegen” and follow the steps. After this your subscription is connected to the account and you'll be able to access the correct page! 

    Neem snel een kijkje in onze handige Wiki: https://community.odido.nl/knowledge-base
    G
    • gkuriapp
    • Auteur
    • heeft eerste post geplaatst
    • 2 reacties
    • 5 maart 2024

    I did connect my Internet + TV subscription to my account. Now the activate button takes me to a page as given below.

    But it does not seem to activate because I see again the button for activating

    Tommie van Odido
    Moderator
    Forum|alt.badge.img+11
    • Tommie van Odido
    • Moderator | Internet + TV
    • 14142 reacties
    • 6 maart 2024

    What happends when you activate it via our app on your phone @gkuriapp? 

    Life is too short to drink bad wine! Alleen een privébericht sturen als hier om gevraagd wordt.

    Reageer


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