Beantwoord

Modem and SFP registration

  • 21 May 2024
  • 3 reacties
  • 58 Bekeken

Hi

I called customer service to register my new modem and SFP, and they advised me to use the community forum, I wonder who from Odido can help me.

Thanks in advance

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Beste antwoord door Tommie van Odido 22 May 2024, 10:54

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3 reacties

Reputatie 7
Badge +9

Hi @safeith, welcome to our Community!

I can help you with that. Would you send me a private message with your postcode, house number, date of birth and the last four digits of your account number? Please also send me the S/N of your own ONT. As soon as I find the time, I will respond and then we will schedule a day and time to register it. For this we need about 20 minutes, suppose your ONT does not come online then I will have to register our ONT again otherwise you will be without internet.

 

 

Hi Tommie,

Thanks for replying, I just sent the required info in a PM.

Reputatie 7
Badge +9

Thanks @safeith

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