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No Network access sim card NL

  • October 7, 2025
  • 1 reactie
  • 191 Bekeken

Goedeavond,

 

Since evening I have no cellular network coverage/ access, it's displays an exclamation ‼️mark over the network bars.

Is there some Network outage with Odido currently?

 

 

Beste antwoord door Pharwin van Odido

Hello ​@brianvar At this moment, there are no known disruptions. Have you checked our coverage map to see if there are any disruptions and/or maintenance work in your area that could be causing this issue? If there is something visible, you will also see when we aim to have it resolved!

If nothing is listed, there may be another issue. Have you tried restarting your device? This often helps, as it allows your phone to reconnect to the cell tower in your area. 

To rule out a number of issues, I would like to ask you to check a few things on your phone. Could you check whether your device's software is up to date? You can also reset your phone's network settings. On an Android device, you can do this as follows: Settings > General management. Then select Reset and then Reset network settings. If you have an iPhone, you can do this as follows: Settings > General > Transfer or reset [device] > Reset > Reset network settings. Please note that connected devices will need to be reconnected.

Can you add your full name, phone number, zip code + house number, date of birth, and the last 4 digits of the bank account number we have on file to your profile and let me know when you've done so? Then I can check with you to make sure everything is set up correctly for your subscription!

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1 reactie

Pharwin van Odido
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Hello ​@brianvar At this moment, there are no known disruptions. Have you checked our coverage map to see if there are any disruptions and/or maintenance work in your area that could be causing this issue? If there is something visible, you will also see when we aim to have it resolved!

If nothing is listed, there may be another issue. Have you tried restarting your device? This often helps, as it allows your phone to reconnect to the cell tower in your area. 

To rule out a number of issues, I would like to ask you to check a few things on your phone. Could you check whether your device's software is up to date? You can also reset your phone's network settings. On an Android device, you can do this as follows: Settings > General management. Then select Reset and then Reset network settings. If you have an iPhone, you can do this as follows: Settings > General > Transfer or reset [device] > Reset > Reset network settings. Please note that connected devices will need to be reconnected.

Can you add your full name, phone number, zip code + house number, date of birth, and the last 4 digits of the bank account number we have on file to your profile and let me know when you've done so? Then I can check with you to make sure everything is set up correctly for your subscription!