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Beantwoord

Network issues

  • February 16, 2025
  • 4 reacties
  • 176 Bekeken

I’m originally from NL/AMS and in france/Alps since yesterday and need support as i have no data roaming/cant send/receive sms:

  •  Cant access internet/send receive sms
  • cant login to Odido either on App or browser since i dont receive confirmation sms, so i cant check if its a roaming data limits issue or boost/change my plan
  • The network selection is auto and its ok “Orange F”
  • voice calls do seem to work :/
  • contacting customer support (1200) also get no call through
  • roaming is turned on on my phone and was working ok i arrived here to Alps region

 

help ?

 

Beste antwoord door Zemanel

Its all good now, sms started working this morning and i sorted it out

Bekijk origineel

4 reacties

Waqqas
Super User
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  • Odido Superuser
  • February 17, 2025

Hallo ​@Zemanel 

Make sure mobile data and roaming is turned on. Does it help to manually switch to another network provider?


  • Auteur
  • heeft eerste post geplaatst
  • Antwoord
  • February 17, 2025

Its all good now, sms started working this morning and i sorted it out


Waqqas
Super User
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  • Odido Superuser
  • February 17, 2025

​@Zemanel 

What turned out to be the problem?


Pharwin van Odido
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Hi ​@Zemanel, glad it worked out after all! If you are still experiencing problems or have other questions, feel free to let us know. For now, I wish you lots of fun in France, have a great vacation!