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eSIM ordered online and QR code has not arrived in mail.

  • May 15, 2026
  • 1 reactie
  • 43 Bekeken

I ordered my eSIM online and the QR code was supposed to be delivered within 1~2 business days and has not been delivered in the mail. I have checked the mail hourly every day and it has now been 3 business days. I am wondering where it is because the subscription is active on my account and I have my new phone number, but I cannot add the eSIM to my phone until I get the QR code. Is there any way I can add the eSIM to my phone without having the QR code because it is now about to be the weekend and I will have been paying for almost a week even though I havent gotten the QR code to add the eSIM to my phone. 

Beste antwoord door Waqqas

Hello ​@nathangurrrrrr 

For new subscriptions you'll get the QR code delivered to your home via a letter. Due to public holidays it might take longer..

You can visit an Odido store to see what they can do for you.

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1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • May 15, 2026

Hello ​@nathangurrrrrr 

For new subscriptions you'll get the QR code delivered to your home via a letter. Due to public holidays it might take longer..

You can visit an Odido store to see what they can do for you.