I have scanned the eSIM QR code which takes me to the app it says ‘continue installing eSIM’. It appears like a hyperlink but it’s not clickable and does not take me to the next step.
What is blocking me and can this be activated another way?


I have scanned the eSIM QR code which takes me to the app it says ‘continue installing eSIM’. It appears like a hyperlink but it’s not clickable and does not take me to the next step.
What is blocking me and can this be activated another way?
Hello
I would be happy to check with you in your account to see if everything is set correctly. In your profile, I only see that your house number does not match what is listed under your number in our system and I am also missing the last 4 digits of your bank account number for verification. Could you fill those in for me and give a signal when you have done so? Then I'll check right after that!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.