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i have lost my simcard and i cant order new one online

  • December 12, 2024
  • 1 reactie
  • 51 Bekeken

Hi I lost my sim card and I didn’t link my abonement online and now I can’t do it because I can’t recive sms. 
 

Beste antwoord door Pharwin van Odido

Hello ​@DariaDr, welcome to our Community! Not so nice that you lost your SIM card, very understandable that you want a new one as soon as possible. I have immediately blocked the current SIM card for you, so nothing crazy can happen to it when someone founds it.  Is it possible for you to visit one of our stores? There, my colleagues can immediately help you pair and activate a new SIM card! 

Let me know if it is possible or when you have any other questions - I'm happy to help! 

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    1 reactie

    Pharwin van Odido
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    Hello ​@DariaDr, welcome to our Community! Not so nice that you lost your SIM card, very understandable that you want a new one as soon as possible. I have immediately blocked the current SIM card for you, so nothing crazy can happen to it when someone founds it.  Is it possible for you to visit one of our stores? There, my colleagues can immediately help you pair and activate a new SIM card! 

    Let me know if it is possible or when you have any other questions - I'm happy to help! 

    Vanaf 14 januari 2026 ben ik niet meer werkzaam op de community van Odido. Start gerust een topic of vind je antwoord in onze Wiki.
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