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Top-Up MBS not working

  • jul. 17, 2023 5:39 a.m. UTC
  • 3 reacties
  • 65 Bekeken

Hello, I'm having issues replenishing MB's It has worked fine up till a few hours ago never had issues with it but now all of a sudden i get this 

 

Beste antwoord door eric

Hello, I'm having issues replenishing MB's It has worked fine up till a few hours ago never had issues with it but now all of a sudden i get this 

 

Hi @David99434, 

Yes, this was a technical problem from our side. Our technical specialists are working hard to solve it! I have just received word that it has been resolved and should now be working again. Could you try it now? It sometimes helps by restarting the app and your phone as well. If necessary, try using the browser or another device, such as a laptop. It should work then! 

 

Kind regards, 
Pharwin 

 

Yes, here it works again!

Bekijk origineel

3 reacties

eric
Super User
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  • ericSuper User
  • Odido Superuser
  • jul. 17, 2023 5:47 a.m. UTC

I tried this as well, same result. So there is a techical issue. As stated,  try again later. 

Welkom bij de klant-helpt-klant Community van Odido.
Pharwin van Odido
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Hello, I'm having issues replenishing MB's It has worked fine up till a few hours ago never had issues with it but now all of a sudden i get this 

 

Hi @David99434, 

Yes, this was a technical problem from our side. Our technical specialists are working hard to solve it! I have just received word that it has been resolved and should now be working again. Could you try it now? It sometimes helps by restarting the app and your phone as well. If necessary, try using the browser or another device, such as a laptop. It should work then! 

 

Kind regards, 
Pharwin 

Vanaf 14 januari 2026 ben ik niet meer werkzaam op de community van Odido. Start gerust een topic of vind je antwoord in onze Wiki.
eric
Super User
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  • ericSuper User
  • Odido Superuser
  • Antwoord
  • jul. 17, 2023 10:32 a.m. UTC

Hello, I'm having issues replenishing MB's It has worked fine up till a few hours ago never had issues with it but now all of a sudden i get this 

 

Hi @David99434, 

Yes, this was a technical problem from our side. Our technical specialists are working hard to solve it! I have just received word that it has been resolved and should now be working again. Could you try it now? It sometimes helps by restarting the app and your phone as well. If necessary, try using the browser or another device, such as a laptop. It should work then! 

 

Kind regards, 
Pharwin 

 

Yes, here it works again!

Welkom bij de klant-helpt-klant Community van Odido.
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