Hi,
Since this evening my Klik & Klar modem is showing a red light over een icon and blue flashing over 5g in Utrecht .
Is there any outage or some problem with my connection?
Thanks 🙏
Beantwoord
No internet access Odido Klik and Klaar modem
Beste antwoord door Cem van Odido
Hi
Thanks
Since restarting the modem, re-inserting the SIM card and a factory reset didn't make a difference, and the connection came back on its own after a few hours, this does point more towards something on the network side rather than an issue with your modem itself. Should you notice you've lost connection again, please let me know. You can follow any outages via this topic.
+15- Odido Superuser
Hello
Restarting the modem, re-inserting the simcard or a factory reset doesn't help?
None of these reset steps worked, the connection came back a few hours later though.
Maybe some issue had happened on admin side?
+4Hi
Thanks
Since restarting the modem, re-inserting the SIM card and a factory reset didn't make a difference, and the connection came back on its own after a few hours, this does point more towards something on the network side rather than an issue with your modem itself. Should you notice you've lost connection again, please let me know. You can follow any outages via this topic.
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