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Why am I suddenly charged a higher amount?

  • January 9, 2025
  • 1 reactie
  • 56 Bekeken

I have been paying for Unlimited Basis since July 2024. The price without discount has just now changed from €40 to €41.29 without notice. Why? 

Also, I have internet + TV with you. Shouldn’t I be receiving an additional discount on my mobile contract? 

Beste antwoord door eric

Per 1-1-2025 there is a inflation corection of 3.2 % on the subscriptions. This is announced as extra information on the last invoice of 2024.

There is additional discounts (klantvoordeel) when you have a fixed subscription like internet+TV in combination with a mobile subscription. The discount will than be € 5,- per month on the fixed products. Also the mobile products have additional discounts with “klantvoordeel” which makes such deal very attractive.

1 reactie

eric
Super User
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  • Odido Superuser
  • 10178 reacties
  • Antwoord
  • January 9, 2025

Per 1-1-2025 there is a inflation corection of 3.2 % on the subscriptions. This is announced as extra information on the last invoice of 2024.

There is additional discounts (klantvoordeel) when you have a fixed subscription like internet+TV in combination with a mobile subscription. The discount will than be € 5,- per month on the fixed products. Also the mobile products have additional discounts with “klantvoordeel” which makes such deal very attractive.