Subscription cancelled since January, but an invoice due in March

Question

I have cancelled my wifi contract and phone contract, i have the 2 emaisl that confirm that they are cancel from 30th of January 2026, i cancelled because i relocate in America, and i have receive an email that they

I have tried to access to my Odido App as i did not delete it yet form my phone and says that i have no subscription and no invoices found! I kept my dutch bank account open for the tax return and they will try to take my money from there

i cannot call or enter in Odido website because of my location is blocked i only have access to the App and the community, i have no email to text and no phone to call from this continent!!

Marciano van Odido · Accepted Answer

Hi Andreamg, I hope you enjoyed your stay in the Netherlands, and I wish you all the best in America. I wish I could look into it for you myself, but due to recent events, I'm not able to look into your account anymore. But don't worry. Please contact my colleagues on Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) orX (https://x.com/odidonederland). My direct colleagues can look into it and will be able to tell you where the invoices are coming from. Please let me know if you've spoken to them!😊

Niet gevonden wat je zocht?

Meld je aan

Welkom