Hello,
I already cancelled my subscription/account, so I don’t understand why I am still being charged.
Could you please check this and explain the outstanding invoices?
Beantwoord
Overcharge of invoice
Beste antwoord door Anouk van Odido
Good morning. Of course, I understand that you don’t want to pay for a service you no longer use. I’d be happy to look into it for you so there are no more misunderstandings.
I just sent you a private message to verify your information. Once the verification is complete, we’ll continue our conversation in this topic. We do this to ensure there’s always a colleague available to assist you. I look forward to your private message!
Could you let me know in this topic once you’ve shared the information with me? I'll be right here!
+15- Odido Superuser
Hello
Have you received confirmation of cancellation via email? You can also call the customer service so they can check.
+4Good morning. Of course, I understand that you don’t want to pay for a service you no longer use. I’d be happy to look into it for you so there are no more misunderstandings.
I just sent you a private message to verify your information. Once the verification is complete, we’ll continue our conversation in this topic. We do this to ensure there’s always a colleague available to assist you. I look forward to your private message!
Could you let me know in this topic once you’ve shared the information with me? I'll be right here!
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