Hi! I was double charged September.
21/9 as Tele2
27/9 as Odido
I wasn't refunded and there was no pending payment from either before or after, so I actually paid twice for the month of September, € 10.18
I was unable to use the chat so I left a few direct messages via Twitter and I am also opening this topic in case someone is able to help me here and assign me credit to be used in the future or to refund me somehow.