I have ordered the Google pixel 10 pro yesterday and paid via ideal.i received a mail to pay with link then delivery can be scheduled.
I am not understanding how they have not received payment. Also if received no payment confirmation but get this irritating mail to pay again .
When can I expect my phone?
Beste antwoord door Marciano van Odido
Hi vbadle, good choice on the Google Pixel 10 Pro! Due to recent events it's not possible for me to look into your order. But no worries, my colleagues will help you with this. Please contact my colleagues of customer service on 0800-0092 or send us a message on Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). I'm sure you will receive your brand new phone in no time. Please let me know if you've spoken to my colleagues! 😊
+9Hi vbadle, good choice on the Google Pixel 10 Pro! Due to recent events it's not possible for me to look into your order. But no worries, my colleagues will help you with this. Please contact my colleagues of customer service on 0800-0092 or send us a message on Facebook (https://www.facebook.com/OdidoNederland), Instagram (https://www.instagram.com/odidonederland) or X (https://x.com/odidonederland). I'm sure you will receive your brand new phone in no time. Please let me know if you've spoken to my colleagues! 😊
I did a call to customer care as per them it is in dispatch but still did not receive any mail confirmation. And status on app is same.
+9Hi V, it's possible that it's on its way. It usually takes about 3 working days before a phone arrives. Did you chose for pick up in the store or home delivery? Did you receive a Track & Trace from PostNL? Or is AMP delivering your order? In that case they will reach out to you to make an appointment. I'd love to hear from you!
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