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Beantwoord

I want to change my delivery method from delivery to instore

  • September 1, 2026
  • 6 reacties
  • 58 Bekeken

Gaotred

hi, i want to change my delivery to instore and i already cancelled the amp delivery but haven’t gotten anything else yet

what should i do?

Beste antwoord door eric

When it is scheduled for delivery, the order can not be taken back. With AMP you can schedule a deliverydate/time. Please contact them as that would be the quickest.  When undeliverable, AMP will send the phone back to Odido and your order will be cancelled. When that is all processes you can put in a new order with delivery via a shop.

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6 reacties

Waqqas
Super User
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  • Odido Superuser
  • September 1, 2026

Hello ​@Gaotred 

That's not possible, you'll you'll need to cancel the order and than place a new order. Please call 0800-7123.


Gaotred
  • Auteur
  • heeft eerste post geplaatst
  • September 1, 2026

i called and they said its already been scheduled for delivery and cant help me


Waqqas
Super User
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  • Odido Superuser
  • September 1, 2026

​@Gaotred 

According to the website your orders gets cancelled automatically if you don't make an appointment after they ask you again.


eric
Super User
Forum|alt.badge.img+14
  • Odido Superuser
  • Antwoord
  • September 1, 2026

When it is scheduled for delivery, the order can not be taken back. With AMP you can schedule a deliverydate/time. Please contact them as that would be the quickest.  When undeliverable, AMP will send the phone back to Odido and your order will be cancelled. When that is all processes you can put in a new order with delivery via a shop.


Gaotred
  • Auteur
  • heeft eerste post geplaatst
  • September 1, 2026

but i already cancelled the order with amp but when i look at the odido order it says “shipping” and i cant cancel the order with them 


eric
Super User
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  • Odido Superuser
  • September 1, 2026

The order at Odido will be cancelled as soon as AMP will deliver back the phone to the warehouse.