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Cannot subscribe to Odido and get the phone because I don't have a dutch ID

  • 24 februari 2024
  • 1 reactie
  • 302 Bekeken

  • is een Top Poster
  • 5 reacties

After calling for 3 days Odido asked why I kept getting an error on my application to pay monthly for a phone and a subscription they told me to go to the store. I went to the store and apparently, I cannot do this because I’m a European citizen but without a Dutch license or ID, I have a European passport and I have a European ID but is not Dutch so I cannot pay the phone in installment but only to pay everything one time. That’s crazy, why my documents are not valid? I have lived in this country for almost 3 years, working and having my own home. People can buy houses with their European passport but pay a phone is not legal.

You just lost a client.

Beste antwoord door Waqqas

Hello @orbee 

Every provider has its own rules regarding accepting mobile subscriptions in combination with an EU ID card or EU passport.

Also see this page.

Bekijk origineel

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • 21959 reacties
  • Antwoord
  • 24 februari 2024

Hello @orbee 

Every provider has its own rules regarding accepting mobile subscriptions in combination with an EU ID card or EU passport.

Also see this page.


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