Hello everyone,
I have been running into serious connection problems for weeks and hope that a moderator can take a look.
Situation:
- Modem: Zyxel T-56
- Problem: Internet connection drops multiple times daily ( wired). After a restart, everything works for approx. 15 minutes and then drops again.
- Already tried: the full troubleshooting guide, restarting the modem (up to 10 times a day), checked all cables. No lasting result.
Current urgent situation: I am currently on vacation and the modem has been completely offline for over 12 hours now. Physically restarting it is therefore impossible, and I need the connection right now for remote access to my computer at home.
My question to the moderators:
1. Can you remotely test my connection and reboot the modem from your end?
2. In addition, I would like a structural solution: a replacement modem or an appointment with a technician. I see here on the forum that this is a known and frequently reported problem with this modem type — manually restarting it daily is not a workable solution.
