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Wrong routers in video


I have no internet at the moment at home. If i follow the friendly video instructions in which I restart the router and wait ten seconds etc. I eventually am asked to identify the router I have at home. Mine is not shown among the three though. What now?

Beste antwoord door Piotr

Hey @SaschaZonderInternet, do you still encounter some problems with your internet connection? If so, could you please share us more information about the issue? Hope to hear from you soon!
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2 reacties

tmoesel
  • is een gewaardeerde antwoordgever
  • August 1, 2019
What router?

Piotr
  • Voormalig T-Mobile Thuis moderator
  • Antwoord
  • August 7, 2019
Hey @SaschaZonderInternet, do you still encounter some problems with your internet connection? If so, could you please share us more information about the issue? Hope to hear from you soon!