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Beantwoord

Vandaag is een goede dag maar ik heb geen internet


My Huawei PON has LOS blinking in red. ZYXEL shows INTERNET in red.

This happened in 10 July…

In 12 July, Odido technician came to my house. After short testing, he said it is Odido cables broke outside…

In 15 July, I would like to make an appointment with your network administrator, but they didn’t response.

Today is 9 August, it is a sunny day, but I still got NO internet at home…

Very disappointed service from Odido.

Beste antwoord door Tommie van Odido

Hi ​@Calvin6666, Of course, I want you to get back online as soon as possible.

I immediately looked into it for you and saw that my colleague has just submitted a new ticket on your behalf. Hopefully, they can resolve the issue quickly! 

Bekijk origineel

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • August 9, 2025

Hello ​@Calvin6666 

If you can fill in all the privé fields in your community profile than a moderator can check the status of the matter.


  • Auteur
  • is een Master Poster
  • August 9, 2025

​@Waqqas I already filled out everything.


Tommie van Odido
Moderator
Forum|alt.badge.img+13
  • Moderator | Internet + TV
  • Antwoord
  • August 11, 2025

Hi ​@Calvin6666, Of course, I want you to get back online as soon as possible.

I immediately looked into it for you and saw that my colleague has just submitted a new ticket on your behalf. Hopefully, they can resolve the issue quickly!