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Using DSL internet connection while waiting for fiber optics connection

  • apr. 10, 2023 11:22 a.m. UTC
  • 1 reactie
  • 50 Bekeken

I just got a new T-Mobile Thuis subscription and have not been given a timeframe for fiber optics installation. The customer service is terrible and not helpful whatsoever. Apprently the fiber optics connection has to take more than two months, so I would like to connect to DSL in the meantime. Is this is possible, and can it be done ASAP please? I need internet in my home and can not afford to work without it as I do have to work from home. This is unacceptable. 

Beste antwoord door Cheyenne van Odido

Hi @wjpowell, thank you for sharing your expierence. I can see that you just made another topic on our Community. Please know that this isn't allowed and you should keep the problem or question that you have to one topic. I will close this topic and reply in your first one. Please check our house-rules for all the rules on our Community! 😊

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Cheyenne van Odido
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  • Moderator | Internet + TV
  • Antwoord
  • apr. 10, 2023 11:50 a.m. UTC

Hi @wjpowell, thank you for sharing your expierence. I can see that you just made another topic on our Community. Please know that this isn't allowed and you should keep the problem or question that you have to one topic. I will close this topic and reply in your first one. Please check our house-rules for all the rules on our Community! 😊