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Odído Retouren

  • July 24, 2026
  • 6 reacties
  • 102 Bekeken

  • is een nieuwe Poster

Hi ​@Waqqas i know with postnl this will cost money but without a label for dhl will create problem later. So can you please help me for the exact returen address and sending details if i have to send via postnl and its okay to send like this via postnl .will there be any details needs to add.

Beste antwoord door Manouk van Odido

Hi ​@Wrr, naturally you’ll want to make sure your parcel is returned to us safely. You should have received an email from us containing the address to which you can send it. If you go to a DHL service point, you can also tell them that it’s for Odido. They’ll forward it to us free of charge, as they know exactly where it needs to go.

We’ve also provided all the information about returning the equipment here: https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117.

As ​@Cristien and ​@rvk01 has pointed out, we’re not supposed to create multiple threads on the same topic. I’ll therefore be closing the other threads. Let’s continue the discussion in this thread.

If you have any further questions about this, please do let us know!

Bekijk origineel

6 reacties

Waqqas
Super User
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  • Odido Superuser
  • July 24, 2026

​@Wrr 

This is the address: Walravenlaan 11 1119 ME Schiphol-Rijk.

Add a note in the parcel with your customer details 


rvk01
  • July 24, 2026

Do you really need to make so many different topics (about the same issue)? This is against the rules here. Please keep to just one topic.


Cristien
Super User
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  • Odido Superuser
  • July 25, 2026

​@Wrr Stop met dubbel posten.dat is tegen de regels.


  • Auteur
  • is een nieuwe Poster
  • July 25, 2026

​@Wrr 

This is the address: Walravenlaan 11 1119 ME Schiphol-Rijk.

Add a note in the parcel with your customer details 

​@Waqqas the correct address as per odido customer center is Antwoordnummer 15021 1117 ZZ Schiphol. can you please check it?

 


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • July 25, 2026

​@Wrr

I'm a customer, if the customer support told you to returnn it to this address than you can send it to this address, sending to an antwoordnummer is free.


Manouk van Odido
Moderator
Forum|alt.badge.img+4

Hi ​@Wrr, naturally you’ll want to make sure your parcel is returned to us safely. You should have received an email from us containing the address to which you can send it. If you go to a DHL service point, you can also tell them that it’s for Odido. They’ll forward it to us free of charge, as they know exactly where it needs to go.

We’ve also provided all the information about returning the equipment here: https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117.

As ​@Cristien and ​@rvk01 has pointed out, we’re not supposed to create multiple threads on the same topic. I’ll therefore be closing the other threads. Let’s continue the discussion in this thread.

If you have any further questions about this, please do let us know!