Skip to main content
Beantwoord

internet not connected properly

  • September 17, 2020
  • 1 reactie
  • 94 Bekeken

Hoi allemal ik heb nu thuisinternet geactiveerd maar probleem is internet werk alleen voor ongeveer 30 mn daarna geen internet ,moet restart modem voor internet hebben en 30 mn zelf probleem 

Beste antwoord door Brian

Hi @Nizar78, I just checked the line and the connection seems to indeed be unstable. Have you connected the modem to the ISRA point (usually located in the utility closet) with the cable labeled ‘DSL’ provided in the installation kit? Be sure to check this just in case. In the meantime I have made a ticket for a mechanic to come check out the connection and make sure everything is working properly. You will receive a message with which to make an appointment directly!

Bekijk origineel

    1 reactie

    Brian
    Odido
    • BrianOdido
    • Oud-Moderator
    • Antwoord
    • September 18, 2020

    Hi @Nizar78, I just checked the line and the connection seems to indeed be unstable. Have you connected the modem to the ISRA point (usually located in the utility closet) with the cable labeled ‘DSL’ provided in the installation kit? Be sure to check this just in case. In the meantime I have made a ticket for a mechanic to come check out the connection and make sure everything is working properly. You will receive a message with which to make an appointment directly!

    Ik ben per 4-11-2021 niet meer werkzaam als Moderator op de Community. Ik zal eventuele privéberichten daarom niet meer kunnen beantwoorden maar mijn collega's helpen je graag! :)
    ForumvoorwaardenAccessibility statement