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Beantwoord

Geen internet Enschede

Hi, 

 

My internet is not working. Could you please solve this problem. 

 

Thanks

Beste antwoord door Waqqas

Hello @Saeed24 

Do you have Fiber or DSL and if you have Fiber which lights are on or off on the mediaconverter?

Have you tried restarting the router and/or mediaconverter?

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    2 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • Antwoord
    • April 12, 2022

    Hello @Saeed24 

    Do you have Fiber or DSL and if you have Fiber which lights are on or off on the mediaconverter?

    Have you tried restarting the router and/or mediaconverter?

    Welkom op de Odido community!
    Lisa
    • Lisa
    • Oud-Moderator
    • April 13, 2022

    Hi @Saeed24, perfect that you made this topic and that @Waqqas already helped you further! I wanted to check your connection right away, but with your email address I couldn't find your subscription. Can you please send me a private message (by pressing my name) with your zip code, house number, date of birth and the last four digits of your bank account number? This way I can see what's going on and help you as good as possible. Are you experiencing this issue on more than one device? Please let me know, I really want to fix this for you! 💪

    Vanaf 21 januari 2023 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht!
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