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why the appointment is required for esim order?

  • March 22, 2026
  • 5 reacties
  • 75 Bekeken

  • heeft eerste post geplaatst

why is it necessary to book an appointment for esim order? That's wired

Beste antwoord door eric

Hi ​@tkafr ,

When you took a new mobile subscription in the Odido app you got the question "sim or esim'.. but if you applied for a new subscription outside the app, AMP will come to check your ID and take a 1 cent payment to validatie the bankaccount. Once this is done, you can change to a esim when the mobile subscription is part of your my-odido. 

Bekijk origineel

5 reacties

eric
Super User
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  • Odido Superuser
  • March 22, 2026

Hi ​@tkafr 

A new (e) sim can be ordered when you login to the Odido app with 2FA or when you visit an Odido store and have an official ID.


  • Auteur
  • heeft eerste post geplaatst
  • March 22, 2026

Thanks! I have already a customer of Klick and Klerk, and home internet. Also I used to use Odido, which has 2FA. I switched back from KPN to Odido, and I’ve got this appointment by AMP Groep. That is quite wired… someone will visit me to provide eSim? lol


eric
Super User
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  • Odido Superuser
  • Antwoord
  • March 22, 2026

Hi ​@tkafr ,

When you took a new mobile subscription in the Odido app you got the question "sim or esim'.. but if you applied for a new subscription outside the app, AMP will come to check your ID and take a 1 cent payment to validatie the bankaccount. Once this is done, you can change to a esim when the mobile subscription is part of your my-odido. 


  • Auteur
  • heeft eerste post geplaatst
  • March 22, 2026

oh ok then someone will actually Come!? I want to cancel it first and wanna do that at the store ..

 


eric
Super User
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  • Odido Superuser
  • March 22, 2026

You can make an appointment with AMP that fits your timeschedule.