Skip to main content
Beantwoord

Moved abroad and want to switch my subscription to prepaid. How?

  • August 29, 2026
  • 1 reactie
  • 21 Bekeken

Hi.  I moved abroad (from the Netherlands) and want to switch my subscription to prepaid but there is o such option in the app neither in the website.  I was recommended by the chatbot to call a phone number (customer service) but from Venezuela that would not be an option (to expensive and most likely there will be no conection since Odido does not have service here).  Can you help me?

 

Beste antwoord door eric

Unfortunatly,  moderators of this forum can not assist in cancellation of subscriptions. You need to arrange that with the customer care. From abroad you can call them at 0031624001200. Otherwise wait until you are back and can go to an Odido shop.

Bekijk origineel

1 reactie

eric
Super User
Forum|alt.badge.img+14
  • Odido Superuser
  • Antwoord
  • August 29, 2026

Unfortunatly,  moderators of this forum can not assist in cancellation of subscriptions. You need to arrange that with the customer care. From abroad you can call them at 0031624001200. Otherwise wait until you are back and can go to an Odido shop.